卓越的生產(chǎn)運營管理

1.理解工廠經(jīng)理的角色定位
影響生產(chǎn)/運營團隊績效的主要因素
成功生產(chǎn)/運營團隊的條件
工廠經(jīng)理的價值
公司對生產(chǎn)/運營各級管理者的預期

2.在每天工作中幫助和鼓勵一線團隊成員行動，致力達成團隊績效目標
支持和輔導召開班前會/晨會
利用績效控制板等每天對生產(chǎn)/運營團隊績效進行分析和改進
利用授權激勵一線團隊管理者行動

3.在每天工作中發(fā)揮領導作用
領導力的基本理念
每天工作中生產(chǎn)/運營管理者發(fā)揮領導作用的典型情境
典型情境演練
處理生產(chǎn)/運營團隊的運營事宜
處理生產(chǎn)/運營團隊的人員事宜

4.輔導員工以發(fā)展生產(chǎn)/運營團隊能力
111方法
團隊能力發(fā)展計劃

5.提升處理困難事務的能力以推動生產(chǎn)/運營團隊進步
以解決問題為導向的方式—DESC
典型情境演練

1. Understanding roles of production / operation / plant manager
Factors affecting the performance of production / operation department
Conditions for successful production / operation department
Values added by production / operation/plant manager
Expectations for production / operation managers at all levels

2. Supporting & motivating frontline team to act in everyday work so as to achieve team objectives
Supporting & coaching startofshift / day meetingkickoff of every shift / day’s work
Dash board oversight and improvement of production / operation team performance everyday
Delegation motivating frontline leaders to act

3. Providing leadership in everyday work
What is leadership
Typical everyday situations in which leadership is provided
Typical scenarios exercise
Handling operational issues
Handling people issues

4. Coaching development of competency of production / operation team / plant
111 method
Team development plan

5. Handling difficult issues making progress in production / operation team / plant
Problemsolving oriented approach DESC
Typical scenarios exercise