卓越的生產(chǎn)運(yùn)營管理

1.理解工廠經(jīng)理的角色定位
影響生產(chǎn)/運(yùn)營團(tuán)隊(duì)績效的主要因素
成功生產(chǎn)/運(yùn)營團(tuán)隊(duì)的條件
工廠經(jīng)理的價(jià)值
公司對生產(chǎn)/運(yùn)營各級(jí)管理者的預(yù)期

2.在每天工作中幫助和鼓勵(lì)一線團(tuán)隊(duì)成員行動(dòng)，致力達(dá)成團(tuán)隊(duì)績效目標(biāo)
支持和輔導(dǎo)召開班前會(huì)/晨會(huì)
利用績效控制板等每天對生產(chǎn)/運(yùn)營團(tuán)隊(duì)績效進(jìn)行分析和改進(jìn)
利用授權(quán)激勵(lì)一線團(tuán)隊(duì)管理者行動(dòng)

3.在每天工作中發(fā)揮領(lǐng)導(dǎo)作用
領(lǐng)導(dǎo)力的基本理念
每天工作中生產(chǎn)/運(yùn)營管理者發(fā)揮領(lǐng)導(dǎo)作用的典型情境
典型情境演練
處理生產(chǎn)/運(yùn)營團(tuán)隊(duì)的運(yùn)營事宜
處理生產(chǎn)/運(yùn)營團(tuán)隊(duì)的人員事宜

4.輔導(dǎo)員工以發(fā)展生產(chǎn)/運(yùn)營團(tuán)隊(duì)能力
111方法
團(tuán)隊(duì)能力發(fā)展計(jì)劃

5.提升處理困難事務(wù)的能力以推動(dòng)生產(chǎn)/運(yùn)營團(tuán)隊(duì)進(jìn)步
以解決問題為導(dǎo)向的方式—DESC
典型情境演練

1. Understanding roles of production / operation / plant manager
Factors affecting the performance of production / operation department
Conditions for successful production / operation department
Values added by production / operation/plant manager
Expectations for production / operation managers at all levels

2. Supporting & motivating frontline team to act in everyday work so as to achieve team objectives
Supporting & coaching startofshift / day meetingkickoff of every shift / day’s work
Dash board oversight and improvement of production / operation team performance everyday
Delegation motivating frontline leaders to act

3. Providing leadership in everyday work
What is leadership
Typical everyday situations in which leadership is provided
Typical scenarios exercise
Handling operational issues
Handling people issues

4. Coaching development of competency of production / operation team / plant
111 method
Team development plan

5. Handling difficult issues making progress in production / operation team / plant
Problemsolving oriented approach DESC
Typical scenarios exercise