職業(yè)化成長全方位

1.理解職業(yè)化一詞的內(nèi)涵
如何理解職業(yè)？到底什么是職業(yè)化的表現(xiàn)和行為
在對上、對下、對工作任務(wù)中，優(yōu)秀職業(yè)人應(yīng)具備的職業(yè)化的八項意識

2.職業(yè)化之商務(wù)禮儀
樹立職業(yè)化外在形象
職業(yè)場所的社會交往中的禮儀
商務(wù)拜訪與接待禮儀
蘊藏在電話中的職業(yè)禮儀
英語郵件禮儀
商務(wù)用餐和宴請禮儀

3.優(yōu)秀職業(yè)人需修煉的職業(yè)化的溝通方法與技巧
溝通的基本原則和不同渠道
溝通三步曲：傾聽、提問、重新組合
如何做到有效溝通

4.優(yōu)秀職業(yè)人應(yīng)運用的職業(yè)化的人際協(xié)作方法
四種典型工作（人際）風格介紹和應(yīng)用
溝通的P-A-C分析
如何與領(lǐng)導默契配合
如何與同事融洽相處
工作中的異議和沖突處理

5.優(yōu)秀職業(yè)人要掌握的職業(yè)化的時間壓力管理方法
認識時間及如何對時間進行管理
時間管理的不同武器
找到并對抗時間偷竊者
自我解壓

1. What behind the term of professionalism
Identifying the differences between profession and professionalism
Eight consciousnesses of professionalism

2. Professionalism in business etiquettes
Establishing professional image
Basic etiquettes in business socialites
Basic etiquettes for business visit and reception
Etiquettes in business telephone
Email etiquette in English
Table manners

3. Professionalism in communication approaches and skills
Essential communication principles and channels
Key steps of communication
Effective and efficient communication

4. Professionalism in interpersonal relationship management at workplace
Introduction of 4 typical working (interpersonal relationship) styles
P-A-C analysis
Principles and skills of providing satisfactory supports to your superior
Principles and skills of working with your colleagues in harmony
Handling objections and conflicts

5. Professional approach to time management
Understanding the concept of time and time management
Useful weapons for time management
Fighting against time stealers
Self-release of work stress