高效會(huì)議管理

1.會(huì)議的不同類型——目標(biāo)與主題
會(huì)議的目的和種類
會(huì)議的頻率和成本

2.會(huì)議中常見(jiàn)問(wèn)題的分析與解決方法
會(huì)議的通病——效率不高
會(huì)議效率不高的原因及具體表現(xiàn)
高效會(huì)議的特征
會(huì)議規(guī)范

3.會(huì)議的準(zhǔn)備與組織
開還是不開
1H5W
準(zhǔn)備工作核對(duì)單
主持人的準(zhǔn)備工作

4.主持人的角色、責(zé)任和技巧
主持人的守則與責(zé)任
如何處理會(huì)議中的沖突

5.成功會(huì)議的五個(gè)HOW
如何做開場(chǎng)白
如何分配發(fā)言時(shí)間
如何掌握議事進(jìn)度
如何達(dá)成決議
如何圓滿結(jié)束會(huì)議

6.會(huì)議中的有效溝通
會(huì)議中的說(shuō)話技巧和傾聽(tīng)技巧
會(huì)議中的反饋技巧

7.怎樣對(duì)付與會(huì)群體中的刺兒頭
五種不同的刺兒頭
如何有效應(yīng)對(duì)

8.有效的會(huì)議記錄
會(huì)議記錄者的功能
誰(shuí)能勝任會(huì)議記錄者
對(duì)會(huì)議記錄的建議

9.有效的會(huì)后跟進(jìn)
如何跟進(jìn)
自我評(píng)定
怎樣提高下次會(huì)議質(zhì)量

1. Different types of meeting - objectives and subjects
Meeting purpose and types
Meeting frequency and cost

2. Common problems in meeting and the solutions
Common fault - inefficiency
Causes and characteristics of inefficient meeting
Characteristics of effective meeting
Meeting criterions

3. Meeting preparation and organization
Have or not
1H5W
Checking list of preparation work
Hosts’ preparation work

4. The role, responsibility and skills of the host
The hosts' rules and responsibilities
How to deal with the conflicts in the meeting

5. Five HOW of successful meeting
How to give introduction
How to assign speech time
How to control schedule and timing
How to reach an agreement
How to conclude the meeting successfully

6. Effective communication in meeting
Presentation and listening skills
Giving feedback

7. Dealing effectively with difficult meeting members
Five types of problem members in the meeting group
Tips for dealing with difficult meeting members

8. Meeting minute
Why having minute
Who do it
Suggestion for meeting minute

9. Effective follow - up after the meeting
How to follow
Self - assessment
How to improve quality of next meeting