經(jīng)理人的8項(xiàng)修煉

課程意義：
管理者的對(duì)象是人，那么管理的核心就是人。
基于這一認(rèn)識(shí)，本課程強(qiáng)調(diào)以人為本，幫助您系統(tǒng)而全面地認(rèn)識(shí)、應(yīng)對(duì)管理中關(guān)于人的各項(xiàng)挑戰(zhàn)。同時(shí)八項(xiàng)修煉更加強(qiáng)調(diào)經(jīng)理人的成長(zhǎng)是個(gè)循序漸進(jìn)的、自我完善的過(guò)程。
本課程將充分激發(fā)您自身的領(lǐng)導(dǎo)意識(shí)與潛能，從思維模式到方法技能獲得全方位提升。

內(nèi)容大綱：

基本概念：八項(xiàng)修煉的課程綜述
經(jīng)理人面臨的時(shí)代挑戰(zhàn)
理解職場(chǎng)人的需求發(fā)展
管理物還是人
認(rèn)知八項(xiàng)修煉的循環(huán)系統(tǒng)

1.正向積極——個(gè)人心態(tài)的修煉
積極與消極的本質(zhì)差異
價(jià)值觀的自我完善
提升個(gè)人的影響力
自信來(lái)自自律

2.目標(biāo)導(dǎo)向——個(gè)人領(lǐng)導(dǎo)的修煉
篤定生活與工作的重心
愿景與目標(biāo)的威力
結(jié)果心態(tài)替代任務(wù)心態(tài)
目標(biāo)實(shí)現(xiàn)依賴人人負(fù)責(zé)的結(jié)果
領(lǐng)導(dǎo)是過(guò)程，而非職務(wù)

3.要事思維，效能管理——自律習(xí)慣的修煉
要事思維，知非即舍
認(rèn)識(shí)阻礙效能的陷阱
建立第二象限時(shí)間管理系統(tǒng)
平衡工作與生活
掌握相應(yīng)的時(shí)間管理工具

4.雙贏思維，互信互惠——人際關(guān)系的修煉
認(rèn)識(shí)人際交往的思維習(xí)慣
雙贏品格的特征
溝通風(fēng)格測(cè)評(píng)
雙贏關(guān)系的推進(jìn)流程
雙贏是成熟、有效人際交往的準(zhǔn)則

5.同理之心，知人解己——溝通技巧的修煉
溝通的總印象原理
溝通的致命假設(shè)
非語(yǔ)言暗示的力量
溝通分歧的三角模型理論
同理心溝通的原則與實(shí)踐

6.團(tuán)隊(duì)管理，協(xié)作共贏—— 團(tuán)隊(duì)創(chuàng)意的修煉
不同部門的立場(chǎng)與利益
跨部門溝通的障礙
診斷分歧的實(shí)質(zhì)
三大原則解決跨部門的異議
尋求和創(chuàng)造環(huán)境中的支持資源

7.自我完善，循序漸進(jìn)—— 持續(xù)學(xué)習(xí)的修煉
職業(yè)生涯成長(zhǎng)的需求
自我修煉，逐日更新

8.激勵(lì)他人，釋放潛能—— 教練角色的修煉
肯定他人的價(jià)值與潛能
勇于建立互補(bǔ)的團(tuán)隊(duì)
面談的三個(gè)層次
成功在系統(tǒng)

Program Outline：
Introduction: eight practices overview
Challenges that managers face nowadays
Understand the development of people’s needs
Manage things or people
Cognitive circulatory system of eight practices

1. Proactiveness - personal attitude
The essential differences between positiveness and negativeness
Self-improvement of values
Enhance personal circle of influence
The courage to take responsibility
Confidence comes from self-discipline

2. Goal-oriented - personal leadership practice
Assured the focus of life and work
The power of vision and goals
Replace the task mentality with the result mentality
Target fulfillment relies on everyone is responsible for the results
Leadership is a process, rather than the title

3. Put first things first, performance management - self-discipline practice
Put first things first, give up unimportant things
Detect traps that hinder efficiency
Create a time management system of second quadrant
Work-life balance
Master time management tools

4. Win-win thinking, mutual trust and reciprocity - interpersonal practice
Recognize interpersonal thinking habits
The characteristics of win-win
Communication style assessment
Progression of win-win relationship processes
Win-win is norms of a mature and effective interpersonal relations

5. Empathy, appreciation - practicing communication skills
The general impression principle of communication
Fatal assumption in communication
The power of non-verbal cues
Triangular model theory of communication differences
The principles and practices of empathy in communication

6. Team management, collaboration to win-win - the team creation practice
Positions and interests of different sectors
Cross-functional communication barriers
Diagnose real differences
Three principles to solve cross-functional disagreements
Seek and create supportive resources

7. Progressive self-improvement - continuous learning practice
Demand for career growth
Self-discipline, daily updates

8. Inspire others to release their potential - coaching roles practice
Affirm the value and potential of others
The courage to establish a complementary team
Three levels in interviewing
Success by system