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B2B銷售策略:顧問(wèn)式銷售
參加對(duì)象:企業(yè)一線銷售代表、銷售工程師、項(xiàng)目銷售人員、銷售主管及銷售經(jīng)理公開(kāi)課編號(hào)
GKK7215
主講老師
資深講師
參加費(fèi)用
4450元
課時(shí)安排
2天
近期開(kāi)課時(shí)間
2015-06-08
舉辦地址
加載中...
其他開(kāi)課時(shí)間
- 開(kāi)課地址: 開(kāi)課時(shí)間:
電話:010-68630945/18610481046 聯(lián)系人:尹老師
公開(kāi)課大綱
1.組織好顧問(wèn)式銷售的過(guò)程
理解商業(yè)環(huán)境的變化性
理解客戶的觀點(diǎn)
如何引導(dǎo)客戶認(rèn)清他們的現(xiàn)狀
如何引導(dǎo)客戶產(chǎn)生立即解決問(wèn)題的欲望
2.提高顧問(wèn)型技能,做出有效的銷售策略
從產(chǎn)品銷售到方案銷售
業(yè)務(wù)需求和價(jià)值定位
使用聚焦式問(wèn)題,引導(dǎo)客戶
銷售顧問(wèn)的核心能力:處理異議及締結(jié)成交
業(yè)務(wù)分析和漏斗管理
目標(biāo)制定、時(shí)間管理和地域管理
3.管理客戶關(guān)系,提高重復(fù)性購(gòu)買
對(duì)解決方案加以包裝,引起客戶進(jìn)行額外采購(gòu)的興趣
多層面銷售:在客戶公司內(nèi)建立人脈網(wǎng)絡(luò)
如何通過(guò)目前你的聯(lián)系人向其他決策人銷售
通過(guò)向上及交叉銷售,提升客戶的重復(fù)購(gòu)買率和忠誠(chéng)度
客戶管理中的實(shí)際操作
4.價(jià)值競(jìng)爭(zhēng)——銷售你的價(jià)值表現(xiàn)而非產(chǎn)品表現(xiàn)
附加價(jià)值銷售的原則1:價(jià)格永遠(yuǎn)不是孤立存在的
附加價(jià)值銷售的原則2:價(jià)值由客戶的價(jià)值感受決定
幫助你關(guān)注價(jià)值,并強(qiáng)化談判地位的5個(gè)定價(jià)技巧巧
1. Structuring the consultative process
The changing business environment
Understanding the customer’s points of view
How to guide your customers to better understand their own situation
How to guide them to look for a prompt solution
2. Developing consultative skills and effective sales strategies
From product selling to solution selling
Business needs and value mapping
Leading the customer with focused questions
The core competence of the sales consultant: objection handling and deal closing
Business analysis and funnel management
Targeting, time and territory management
3. Managing the customer relationship to increase repeated business
Packaging your solutions in a way that invites the customer to do additional business with you
Multi-level selling: to develop personal network in the customer’s company
How to sell to other decision makers through the contact person
Increasing rebuying and customer loyalty through up sell and cross sell
Practice of account management
4. Competing on value - selling value instead of selling product
The No.1 rule of value - added selling and its practical consequences: price must never stand alone
The No.2 rule of value - added selling: it is the customer’s value perception which counts
Five pricing techniques that will help you focus on value, and strengthen your negotiation position
理解商業(yè)環(huán)境的變化性
理解客戶的觀點(diǎn)
如何引導(dǎo)客戶認(rèn)清他們的現(xiàn)狀
如何引導(dǎo)客戶產(chǎn)生立即解決問(wèn)題的欲望
2.提高顧問(wèn)型技能,做出有效的銷售策略
從產(chǎn)品銷售到方案銷售
業(yè)務(wù)需求和價(jià)值定位
使用聚焦式問(wèn)題,引導(dǎo)客戶
銷售顧問(wèn)的核心能力:處理異議及締結(jié)成交
業(yè)務(wù)分析和漏斗管理
目標(biāo)制定、時(shí)間管理和地域管理
3.管理客戶關(guān)系,提高重復(fù)性購(gòu)買
對(duì)解決方案加以包裝,引起客戶進(jìn)行額外采購(gòu)的興趣
多層面銷售:在客戶公司內(nèi)建立人脈網(wǎng)絡(luò)
如何通過(guò)目前你的聯(lián)系人向其他決策人銷售
通過(guò)向上及交叉銷售,提升客戶的重復(fù)購(gòu)買率和忠誠(chéng)度
客戶管理中的實(shí)際操作
4.價(jià)值競(jìng)爭(zhēng)——銷售你的價(jià)值表現(xiàn)而非產(chǎn)品表現(xiàn)
附加價(jià)值銷售的原則1:價(jià)格永遠(yuǎn)不是孤立存在的
附加價(jià)值銷售的原則2:價(jià)值由客戶的價(jià)值感受決定
幫助你關(guān)注價(jià)值,并強(qiáng)化談判地位的5個(gè)定價(jià)技巧巧
1. Structuring the consultative process
The changing business environment
Understanding the customer’s points of view
How to guide your customers to better understand their own situation
How to guide them to look for a prompt solution
2. Developing consultative skills and effective sales strategies
From product selling to solution selling
Business needs and value mapping
Leading the customer with focused questions
The core competence of the sales consultant: objection handling and deal closing
Business analysis and funnel management
Targeting, time and territory management
3. Managing the customer relationship to increase repeated business
Packaging your solutions in a way that invites the customer to do additional business with you
Multi-level selling: to develop personal network in the customer’s company
How to sell to other decision makers through the contact person
Increasing rebuying and customer loyalty through up sell and cross sell
Practice of account management
4. Competing on value - selling value instead of selling product
The No.1 rule of value - added selling and its practical consequences: price must never stand alone
The No.2 rule of value - added selling: it is the customer’s value perception which counts
Five pricing techniques that will help you focus on value, and strengthen your negotiation position
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